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stwstl5926

 

Posts: 4
Member since: 10/10/2009
 

Send Form Results via Email Validation 

So, I have an odd problem:

My server requires any emails sent from forms to go through a valid email address on their server. I have an email address set up (formsubmission@salazarofficial.com), and according to the settings, it's set to be the default "from" email. However, I still get no emails. When I emailed tech support, this is the ultimate response I got:

Thank you for the detailed explanation. Basically the idea is that the form should send from one of the email addresses that exist in the control panel under the Email Manager tool. Thus the server can authenticate the email and let it go through. This authorization is need in order to prevent spammers use our customers' web site forms to send spam. In your case, you have cretaed the form using FP and FP gereates html codes, whereas my previous reply relates to a php code. Usually the sendmail function in a php code uses a "from" header to refer to the sender of the email message. However, I am not sure how this is created in a html code. Once possible thing you can try to fix the issue, is to select one of the email accounts under the Email Manager tool to become a default email account. Thus our system will automatically set this email account as a sender of the message. This can be done if you click on the "From" option (the last one) for a particular email account, under the E-mail Accounts section. If this does not help, though, then you will have to consult with a html developer or with the support team of FP. Supposedly they should know how to set a valid sender in the html language. If we can help you further with something, please let us know.

I'm having a hard time explaining this straightforwardly, because it's a problem I've never had to deal with before. If you need more info, please do ask, and I'll quickly answer.

Any ideas?
  Report Abuse |  Date: 10/10/2009 8:58:04 AM

Rick_E

 

Posts: 3955
Member since: 2/14/2004
 

RE: Send Form Results via Email Vali... (in reply to stwstl5926

quote:

according to the settings, it's set to be the default "from" email.

I'm not aware that FrontPage has a "from" setting. The settings where? The FrontPage form submissions do not use Sendmail to my knowledge. the emails are sent by the FrontPage extensions.

On Godaddy Linux accounts I believe you *can* specify the from address for FrontPage form submission emails. maybe that's the way your host works.

quote:

you have cretaed the form using FP and FP gereates html codes, whereas my previous reply relates to a php code. Usually the sendmail function in a php code uses a "from" header to refer to the sender of the email message.

I'm not aware that FrontPage form response emails use either PHP or Sendmail. The emails I believe are sent by the FrontPage extensions.

Typically I set the FrontPage form properties to send the email to either a Hotmail address or an email on the domain like your host suggested. I then set up at the host an email forwarder to forward the email to my "real" email address. This arrangement prevents my real email address from being harvested off the web site by webbots.

This is a bit confusing but I hope it helps. What is your host?


_____________________________

All the best, Rick E

Search Microsoft KB for error msgs
http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&spid=919&adv=1
  Report Abuse |  Date: 10/12/2009 9:09:17 AM

stwstl5926

 

Posts: 4
Member since: 10/10/2009
 

RE: Send Form Results via Email Vali... (in reply to stwstl5926

My host is Awardspace.

They seem to be a pretty good host... Good deal pricewise and all that... this is the only problem I've had so far. Unfortunately, I don't know PHP, so trying to write a form in PHP for me would be like trying to write this post in Japanese. Apparently, the only way I'm going to get this sent out is by using a PHP form, though, unless I can find an obscure piece of code in the extension that allows me to fix the problem.
  Report Abuse |  Date: 10/12/2009 9:29:15 AM

Rick_E

 

Posts: 3955
Member since: 2/14/2004
 

RE: Send Form Results via Email Vali... (in reply to stwstl5926

This is from Awardspace:
Are you on free hosting or paid?
Free = you cannot send emails directly from your site, only receive
Paid = can both send and receive emails

Which version of FrontPage are you using?
What error message do you get when the form is submitted?
Have you tried several "TO" email addresses in FrontPage such as hotmail, etc.?
Have you published your site to the web server using FrontPage HTTP publishing?

The answers will help us to help you.


_____________________________

All the best, Rick E

Search Microsoft KB for error msgs
http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&spid=919&adv=1
  Report Abuse |  Date: 10/12/2009 7:07:07 PM

stwstl5926

 

Posts: 4
Member since: 10/10/2009
 

RE: Send Form Results via Email Vali... (in reply to Rick_E

quote:

ORIGINAL: Rick_E

This is from Awardspace:
Are you on free hosting or paid?
Free = you cannot send emails directly from your site, only receive
Paid = can both send and receive emails

Which version of FrontPage are you using?
What error message do you get when the form is submitted?
Have you tried several "TO" email addresses in FrontPage such as hotmail, etc.?
Have you published your site to the web server using FrontPage HTTP publishing?

The answers will help us to help you.

Paid hosting

FrontPage 2003 (11.8164.8221) SP3
I get no error messages; the email just simply never arrives.
I have tried a Gmail, a Yahoo, and one of Awardspace's own accounts, and received nothing.
I do in fact publish the site using FrontPage HTTP publishing.
  Report Abuse |  Date: 10/12/2009 7:26:01 PM

Rick_E

 

Posts: 3955
Member since: 2/14/2004
 

RE: Send Form Results via Email Vali... (in reply to stwstl5926

Well, maybe someone else can shed more light on this.

You might also search the Microsoft Knowledgebase using the link under my signature and post the question in the community forum at your web host. If you do that be sure to post the information in your last post so they have something to go on. Good luck.


_____________________________

All the best, Rick E

Search Microsoft KB for error msgs
http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&spid=919&adv=1
  Report Abuse |  Date: 10/13/2009 9:08:23 AM

Malcolm

Posts: 578
Member since: 9/30/2002
From: UK

RE: Send Form Results via Email Vali... (in reply to stwstl5926

Hi,
Unless I've missed seeing the link in which case sorry, could we have a link to your form please - just to see what coding has been used by FP?

Thanks


_____________________________

~~ Malc ~~
  Report Abuse |  Date: 10/13/2009 10:30:05 PM

stwstl5926

 

Posts: 4
Member since: 10/10/2009
 

RE: Send Form Results via Email Vali... (in reply to stwstl5926

Hi everyone,

Thanks so much for being so helpful! I finally broke down and just sifted through a bunch of PHP examples until I could figure out how to do it with PHP. The forms are working fine now. Again, thank you very much for your responses.
  Report Abuse |  Date: 10/14/2009 5:41:05 AM
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